AWS fails to Redirect emails, and there is no cure


I asked SES (Amazon Simple Email Service) to Redirect(instead of forward) my emails to Gmail.

It works most of the time, but fails redirecting emails from Framos.com, who makes GeniCam cameras for us.

Here is the error message:”This message was not eligible for redirection because the sender was not authorized according to the published SPF record”

When I googled this message, two items showed up, but both unanswered.

This failure is a result of fighting email spoofing. Here is my explanation, in an intuitive way.

Framos tells the world (by SPF) who is allowed to send email for him.

(decent servers respect his request, such as SES)

Since Framos doesn’t list SES on his list, SES doesn’t send (same as redirect) his email to me.

Redirection failed by design, and nothing can be done to fix this.

I expect when more domains publish SPF, more emails will fail to redirect.

Extra notes:

Redirecting is different from forwarding.

When SES “forward” Framos’s email to me, and I hit Reply button, I am replying to my SES address, instead of Framos.

With “redirect”, I reply to Framos, which is what I wanted.

Advertisements
Comments are closed.
%d bloggers like this: